Stewart RemoteClose is an Internet-based closing product that adds convenience, speed and flexibility to managing your home mortgage refinance transactions. This process offers you the ability to close your loan anywhere, at any time.
With Stewart RemoteClose, you participate over the Internet with a highly trained and knowledgeable signing agent to review your loan documents. For you, the borrower, the only piece of paper that is signed throughout the entire process is a transaction-specific Limited Power of Attorney (LPOA) form*. This document provides us the ability to execute the loan documents on your behalf after your Stewart closing specialist has carefully explained each document.
For added assurance and protection, your closing specialist will, after reviewing the closing documents with you, request your verbal confirmation and authorization to proceed with executing the documents as your appointed attorney-in-fact under the LPOA.
The Stewart RemoteClose staff is available to assist you in answering any questions you might have regarding the Internet loan closing experience.
For general questions, please call us at
(877) 612-4672 or email us.
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Frequently Asked Questions
No. That is one of the benefits of using Stewart RemoteClose. You and all other participants in the closing are able to close from anywhere in the world where there is Internet access and phone service.
Your closing information is available 24/7 prior to the closing (post registration/authentication) and 24/7 for 30 days after your closing date.
Protection of your information is accomplished in a multi-layer process. Initial access to the Stewart RemoteClose site is permitted only when a user provides information that is a 100% match to our order information. Once confirmation of information is complete, a user must pass identification authentication to create an account within the site, which provides access to additional areas. Passwords, personal data and interaction with third party applications are protected using high-level encryption techniques. Stewart limits access to borrower’s information to only our employees whom we feel must use it to provide Internet closings. Their use of the information is limited by law, our employee code of conduct and written agreements where appropriate. We also utilize physical, electronic and procedural safeguards to protect your information.
If you have any questions regarding your Stewart RemoteClose closing, please call the Stewart RemoteClose team at (877) 612-4672. A member of our team will be able to assist you.
You will need to provide your order number, full name, current address and the last four digits of your Social Security number. Correctly entering this information will allow you to proceed through the authentication process.
Yes. You can change your password by clicking the "forgot your password" link on the home page, and then following the prompted steps.
The logon information you create (username and password) is valid for up to 30 days after your closing date. After that, you will no longer be able to access the Stewart RemoteClose site.
If you are unable to choose and/or answer the previously selected security question, please contact the Stewart RemoteClose team at (877) 612-4672.
Limited Power of Attorney (LPOA) Questions*
The LPOA form enables us to physically sign the closing documents on your behalf, which ultimately creates a more convenient experience for you.
You and each co-borrower and/or non-borrower, who is required to sign the mortgage, must each sign the LPOA in the presence of a notary.
You can execute the LPOA wherever a notary is available. For example, at one of our authorized notaries, at a local bank branch, at the post office, etc.
All parties who are required to sign any loan documents, including any non-borrower who is required to sign the mortgage, must sign the LPOA.
Preferably, prior to the closing/signing event, but we must always receive the original notarized LPOA before the loan is disbursed.
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Houston, TX 77036
The LPOA expires once the transaction is complete. This means that all documents are recorded, the loan is funded and any necessary post closing corrections have been completed.
Not necessarily. For your protection, the LPOA will state an approximate loan amount that you have approved. If the actual loan amount does not exceed that estimated loan amount by more than 10% and the other transaction limitations specified in the LPOA have not changed, then we will not require a new LPOA. This is for your protection.
If you expect to take out a second mortgage loan, please advise us before you have the LPOA presented to you via Stewart RemoteClose notarized. We will issue a new LPOA that will authorize the Attorney in Fact to execute any second mortgage you agree to during the Stewart RemoteClose session.
You can revoke, terminate or cancel the LPOA at any time before the loan is disbursed by providing written notice to Stewart RemoteClose or the Stewart RemoteClose employee designated as your Attorney in Fact. Please state that you wish to revoke, terminate or cancel the LPOA; you are not required to give any reason or explanation for the termination. You cannot revoke, terminate or cancel the LPOA once the loan has closed and has been disbursed.
No. The LPOA specifies the name of your lender and the approximate amount of your refinance loan, and describes the property to be mortgaged. The LPOA cannot be used for any transaction or property not specifically allowed under the terms set forth in the LPOA.
Online Closing Questions
On the scheduled day of your closing, when you log into the Stewart RemoteClose site (by entering the username and password you created after registering and authenticating), you will automatically be directed to a page that contains a link to launch the closing session. You will find explicit instructions on that page.
Stewart RemoteClose will work with Microsoft® Internet Explorer® version 6.0 or greater.
You should be able to maneuver within the site even if pop-up blocking is enabled. At the time of closing, however, it will be necessary to temporarily disable pop-up blocking preferences or software.
*IMPORTANT DISCLOSURE REGARDING LIMITED POWER OF ATTORNEY: Please read the terms of the limited power of attorney carefully. When effective, this document gives the appointed attorney-in-fact the power to act for you in any manner you could act for yourself with respect to the powers specifically set forth in the document. The person designated as your attorney in fact does not have any authority over your other, unspecified real or personal property. Also, you have the right to revoke or terminate the power of attorney at any time. You are not required to have an attorney review the limited power of attorney document; however, if you are in any way unsure as to its terms or effect, it may be in your best interest to consult with an independent attorney to explain anything about the limited power of attorney form that you do not understand.