Customer Service Inquiries and Complaints

Serving

North Carolina Agencies

At Stewart, we’re proud of our commitment of providing exceptional experience to our customers. Stewart is one of many parties who may be involved in your real estate transaction. Other parties who might be involved include a mortgage lender, real estate professional, surveyor, etc.

Should you have any concerns related to your experience with Stewart, please let us know by completing the following form.

In order to better serve you, please select one of the following:

Are you the named insured on the Stewart Title Guaranty policy?
- Yes
- No

What is your relationship to the insured?
Please specify

What is the nature of your complaint?
- Claims (You wish to submit a complaint regarding an existing claim.)
- Closing Protection Letter/Insured Closing Letter (You need a copy of your Closing Protection Letter or require other services associated with your Closing Protection Letter.)
- Customer Service (You have a customer service related issue for which you require a response.)
- Escrow/Closing/Settlement Services (You wish to contact us regarding an issue with how your Stewart office handled some aspect of your escrow, closing or settlement.)
- Title Policy (You need a copy of your Title Policy.)
- Other Category (Your need is not addressed by any of these selections.)

If Other, please indicate

Have you previously contacted someone at Stewart regarding this transaction?
- Yes
- No

With whom?

Please provide a detailed explanation of your complaint. (Please provide as much information as you have available so that we may process your complaint as quickly as possible. A Stewart representative may need to contact you to gather additional information before we can process your complaint.)

Customers Contact Information

First Name
Last Name
Preferred Phone Number
Email
Street Address 1
Street Address 2

City
State
ZIP

Do you have information pertaining to the subject property?
- Yes
- No

Subject of Inquiry

(Please provide as much information as you have available so that we may process your complaint as quickly as possible. A Stewart representative may need to contact you to gather additional information before we can process your complaint.)

Street Address
City
State
ZIP
Date of Transaction
File Number
Policy Number
Claim Number

Do you have information pertaining to the office in question?
- Yes
- No

Office Information

Office Name
Office Representative
Street Address
City
State
ZIP

Are you a Stewart associate submitting this form on behalf of your customer?
- Yes
- No

Associate First Name
Associate Last Name
Associate Email