Claims Counsel

Chief Claims Counsel

Mark Borst

(800) 729-1902 | (713) 629-2248 fax

Associate Chief Claims Counsel

Kelly Rickenbach

(925) 224-7280 | (925) 224-7288 fax

Susanne Hawkins 

(800) 488-4102 | (757) 282-3312 fax

Western Region

(AK, AR, AZ, CA, CO, HI, IA, ID, IN, IL, KS, KY, LA, MI, MN, MO, MT, ND, NE, NM, NV, OH, OK, OR, SD, TN, TX, UT, WA, WI, WY, Guam & Saipan)

Claims

Kelly Rickenbach
Associate Chief Claims Counsel
(925) 224-7280 | (925) 224-7288 fax

Western Pacific Region

Claims Counsel

Team Lead: Eleanor Sharpe

States

CA

CA

AK, ID, OR, WA

CA

AZ, Guam, HI, NV, Saipan

Phone Number

(630) 889-4050

(925) 951-1821

(630) 889-4042

(303) 398-5035

(630) 382-0307

Claims Representative

States

CA, WA

Phone Number

(630) 889-4068

Midwest Region

Claims Counsel

Team Lead: Mindy Turner

States

IL, KS, WI

IN, IA, OH

MO, OH

Phone Number

(630) 889-4048

(913) 825-5172

(630) 889-4063

Claims Representative

States

IN, KS, MO

IL

Phone Number

(630) 889-4044

(630) 889-4059

Rocky Mountain Region

Claims Counsel

Team Lead: Stephen Butler

States

CO, MI, MN, NE

MT, ND, SD, WY

CO, UT

Phone Number

(630) 889-4065

(630) 889-4035

(630) 889-4062

Claims Representative

Names

States

CO, MI, MN, MT, UT

Phone Number

(630) 889-4008

Texas Region

Claims Counsel

Team Lead: Victor Davis

States

TX

AR, KY, LA, OK, TN

LA, NM, TX

Phone Number

(913) 825-5182

(630) 889-4032

(713) 625-8767

Claims Representative

States

AR, LA, TN, TX

Phone Number

(630) 889-4005

Eastern Region

(AL, CT, DC, DE, FL, GA, MA, MD, ME, MS, NC, NH, NJ, PA, RI, SC, VA, VT, WV, PR, Bahamas, VI)

Claims

Susanne Hawkins
Associate Chief Claims Counsel
(800) 488-4102 | (781) 697-3335 fax

Northeast Region

Claims Counsel

Team Lead: John Christenson

States

CT, ME, MA, NH, RI, VT

CT, ME, MA, NH, RI, VT

DE, NJ, PA

CT, ME, MA, NH, RI, VT

DE, NJ, PA

Phone Number

(781) 697-3330

(781) 697-3340

(781) 697-3329

(704) 401-2001

(781) 697-3352

FL, Caribbean Region

Claims Counsel

Team Lead: Greg Hall

States

BS, FL, VI

FL

BS, FL, VI

Phone Number

(813) 872-8343

(813) 230-4820

(781) 902-3106

Southeast Region

Claims Counsel

Team Lead: Susanne Hawkins

States

AL, GA, MS, NC, SC

AL, GA, MS, NC, SC

AL, GA, MS, NC, SC

Phone Number

(781) 697-3327

(813) 230-4820

(781) 697-3324

Claims Representative

Names

States

AL, GA, MS, NC, SC

Phone Number

(803) 748-9695

Mid-Atlantic Region

Claims Counsel

Team Lead: Susanne Hawkins

States

DC, MD, VA, WV

DC, MD, VA, WV

DC, MD, VA, WV

Phone Number

(904) 392-8108

(904) 438-3277

(781) 697-3348

Puerto Rico

Claims Counsel

Team Lead: Mark Borst

States

PR

Phone Number

(813) 371-6691

Stewart Title Insurance Company (STIC)

(NY)

Names

Title

Chief Claims Counsel

Contact Information

(914) 993-9393 | (914) 993-4513 fax