Claims Counsel





Claims Counsel Map
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Associate Chief Claims Counsel

Kelly Rickenbach
(925) 224-7280 | (925) 224-7288 fax
Susanne Hawkins
(800) 488-4102 | (757) 282-3312 fax

Chief Claims Counsel

Mark Borst
(800) 729-1902 | (713) 629-2248 fax

Western Region

(AK, AR, AZ, CA, CO, HI, IA, ID, IN, IL, KS, KY, LA, MI, MN, MO, MT, ND, NE, NM, NV, OH, OK, OR, SD, TN, TX, UT, WA, WI, WY, Guam & Saipan)

Claims

Kelly Rickenbach
Associate Chief Claims Counsel
(925) 224-7280 | (925) 224-7288 fax

Western Pacific Region

Team Lead: Eleanor Sharpe

Claims Counsel

NamesStatesPhone Number
Eleanor SharpeCA(630) 889-4046
Erica WilliamsCA(925) 951-1821
Jennifer Vander WagenAK, ID, OR, WA(630) 889-4042
Julie HussCA(303) 398-5035
Sue WoodsAZ, GUAM, HI, NV, SAIPAN(630) 382-0307

Claims Representative

NamesStatesPhone Number
Terrence YarnallCA, WA(630) 889-4068

Midwest Region

Team Lead: Mindy Turner

Claims Counsel

NamesStatesPhone Number
John ConlonIL, KS, WI(630) 889-4048
Mindy TurnerIN, IA, MO, OH(913) 825-5172
Nathan SmithIL, OH(630) 889-4063

Claims Representative

NamesStatesPhone Number
Denise WallIN, KS, MO(630) 889-4044
Sylvia KsiazekIL(630) 889-4059

Rocky Mountain Region

Team Lead: Stephen Butler

Claims Counsel

NamesStatesPhone Number
Amy BelairCO, MI, MN, NE(630) 889-4065
Maria StavrakosMT, ND, SD, WY(630) 889-4035
Stephen ButlerCO(630) 889-4062

Claims Representative

NamesStatesPhone Number
Kim SwansonCO, MI, MN, UT(630) 889-4008

Texas Region

Team Lead: Victor Davis

Claims Counsel

NamesStatesPhone Number
Bradley FarneyKY, TN, TX(913) 825-5182
John PattiAR, LA, OK(630) 889-4032
Victor DavisLA, NM, TX(713) 625-8767

Claims Representative

NamesStatesPhone Number
Mary T. MitchellAR, LA, TN(630) 889-4005

Eastern Region

(AL, CT, DC, DE, FL, GA, MA, MD, ME, MS, NC, NH, NJ, PA, RI, SC, VA, VT, WV, PR, Bahamas, VI)

Claims

Susanne Hawkins
Associate Chief Claims Counsel
(800) 488-4102 | (781) 697-3335  fax

NorthEast Region

Team Lead: John Christenson

Claims Counsel

NameStatesPhone Number
Esmeralda SemaDE, NJ, PA(781) 697-3321
George KarambelasCT, ME, MA, NH, RI, VT(781) 697-3336
John ChristensonCT, ME, MA, NH, RI, VT(781) 697-3340
John PattonDE, NJ, PA(781) 697-3329
Sabrina BuchholzDE, NJ, PA(781) 697-3352

FL, Caribbean & Mexico Region

Team Lead: Greg Hall

Claims Counsel

NameStatesPhone Number
Greg HallBS, FL, VI(813) 872-8343
Maggie Pitts-DilleyBS, FL, VI(781) 902-3106
Maria Carmen CividanesCR, DO, HN, MX, NI, PM, PR(813) 371-6691

SouthEast, Mid-Atlantic Region

Team Lead: TBD

Claims Counsel

NameStatesPhone Number
Amy AzzaAL, GA, MS, NC, SC(781) 697-3327
Gregory ManwelyanDC, MD, VA, WV(781) 697-3353
Paul McDanielsAL, GA, MS, NC, SC(781) 697-3324
Steve MaggiacomoDC, MN, VA, WV(781) 697-3348

Claims Representative

Stewart Title Insurance Company (STIC)

(NY)

Eric Zeni
Chief Claims Counsel
(914) 993-9393 | (914) 993-4513 fax

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