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ALTA Rapid Response Plan Seminar Materials

ALTA Rapid Response Plan for Wire Fraud Incidents

Time is of the essence – every second and minute counts. Contact banks, transaction parties, and law enforcement immediately upon discovery.

Step 1

Alert company management and your internal wire fraud response team.

Contact your team according to a pre-arranged plan (group email; group text):

Step 2

Report Fraudulent Wire Transfers to the Sending and Receiving Banks.

Step 3

Report Fraudulent Wire Transfers and Attempts to Law Enforcement.

Step 4

Call the sending bank again to confirm that the recall request has been processed.

Step 5

Inform the parties to the transaction (buyer, seller, real estate agents, broker, attorneys, underwriter, notary, etc.) using known, trusted, phone numbers for verbal verification.

If you’re unsure about what to say, here’s a sample:

“There appears to have been [attempted] wire fraud associated with this transaction. We recommend that you review your email security and update passwords and take any other appropriate security measures immediately. For the remainder of this transaction, all communication will occur using known, trusted, telephone numbers.”

Step 6

Review your Incident Response Plan to determine if you need to update passwords, secure hardware, and review email logs to determine how and when email accounts were accessed.

Step 7

Step 8

If funds were wired out of the U.S., hire an attorney in that country to help recover funds.

Step 9

Document your response using a Response Worksheet.

Step 10

File a complaint with the FBI's Internet Crime Complaint Center (IC3).

Visit and provide the following information:

Source: ALTA Information Security Committee Rapid Response Plan for Wire Fraud Incidents V.1.4 6-14-2018