Leadership in Title: Wyomia Clifton
How Speed of Service, Teamwork and Customer Obsession Help Drive Success in the Western Real Estate Markets
Behind every smooth closing at a Stewart Title office, there are dedicated team members ensuring we provide premier services around the country. In this new Insights series, Leadership in Title, we are featuring our leaders across the country who guide those teams to provide a closer look at the markets they oversee, how they empower our people and how they are supporting local clients as they navigate the current real estate market.
As Group Senior Vice President of Direct Operations and President of Stewart Title of California, Wyomia Clifton understands the flexibility needed to navigate the real estate market. Since joining Stewart in 2008, Wyomia has been in several leadership roles, including Operations and Sales Manager for our Puget Sound Division, Northwest Regional Sales Manager and Senior Division President. Wyomia has applied her success in Puget Sound beyond the Pacific Northwest and now oversees Alaska, Washington, Oregon, Idaho, Montana, Utah, California, Nevada and Arizona. We sat down with her to learn more about what drives her and her teams’ success.
Q: What inspired you to pursue a career in the real estate title industry?
A: I would not say I was inspired when I walked into my first day. However, I was extremely inspired by that first role; I was hooked!
Q: What has changed the most since you started your career?
A: The speed of service; great service is now largely measured by speed of communication.
Q: Finish this sentence: Success is built on ________________.
A: Discipline
Q: The real estate market has faced challenges in the last few years. How do you ensure your team stays agile and resilient to ever-evolving market conditions?
A: I believe that consistently listening to customers and remaining responsive to their evolving needs is essential for long-term success. By actively engaging with feedback and making thoughtful adjustments, a business can adapt effectively and continue to provide value. It is a continuous process of listening, learning, and evolving.
Q: What are the biggest opportunities in your area?
A: One of the biggest opportunities in our area lies in strategic growth — in expanding market presence, deepening customer engagement and recruiting top talent to join Stewart. As the markets continue to evolve, there's significant potential to scale our offerings, differentiate our services, and tap into emerging market trends. Additionally, leveraging data-driven insights to better understand customer behavior allows us to innovate and refine our approach, positioning us to meet future needs more effectively. By focusing on sustainable growth and remaining agile, we can capitalize on these opportunities to strengthen our competitive advantage.
Q: What is the most rewarding aspect of your leadership role at Stewart?
A: The most rewarding aspect of my role at Stewart is the opportunity to support and empower others to reach their full potential. Contributing to the growth and success of individuals and teams—whether through mentorship, collaboration, or creating an environment where people feel valued and motivated—is incredibly fulfilling. Seeing others thrive, achieve their goals, and grow in confidence and capability is a direct reflection of successful leadership. Ultimately, driving collective success by helping others succeed is both inspiring and incredibly gratifying.
Q: And one last question, what’s your coffee order or morning drink of choice?
A: Americano
We thank Wyomia for taking the time to share more about her role and what helps set Stewart apart. Instant, and constant, communication has changed the way we receive feedback and our ability to connect with customers. It is clear this new normal is being embraced by Wyomia and her local teams to help better connect with and serve our customers.
Stay tuned for more Q&As for our Leadership in Title Insights series and make sure to follow us on LinkedIn, Facebook and Instagram for more real estate and title industry insights and resources.
Interested in reading more of our Leadership in Title series? Check out our other Q&As:
Leadership in Title: Sean Stoner, Group SVP of M&A/Corporate Development
Leadership in Title: Emily Kain, Chief Human Resources Officer