Claims Counsel
Districts
Chief Claims Counsel
(800) 729-1902 | (713) 629-2248 fax
Associate Chief Claims Counsel — Western Region
(925) 224-7280 | (951) 346-3050 fax
Associate Chief Claims Counsel — Eastern Region
(800) 488-4102 | (757) 282-3312 fax
Western Region
(AK, AR, AZ, CA, CO, HI, IA, ID, IN, IL, KS, KY, LA, MI, MN, MO, MT, ND, NE, NM, NV, OH, OK, OR, SD, TN, TX, UT, WA, WI, WY, Guam & Saipan)
Western Pacific Region
Team Lead: Eleanor Sharpe
Claims Counsel
States
CA
AR, AZ, GU, LA, NM, OK, SI, TX
AK, ID, OR, WA
CA
AK, CA, HI, ID, MT, NV, OR, WA
AZ, GU, HI, NV, SI
Phone Number
(630) 889-4050
(402) 906-9231
(630) 889-4042
(303) 398-5035
(720) 326-5819
(630) 382-0307
Claims Representative
Midwest Region
Team Lead: Mindy Turner
Claims Counsel
States
IL, IN, IA, KS, KY, MO, OH, TN
IN, IA, OH, TN
MO, OH
Phone Number
(630) 889-4010
(913) 825-5172
(630) 889-4063
Rocky Mountain Region
Team Lead: Stephen Butler
Claims Counsel
Texas Region
Team Lead: Kelly Rickenbach
Claims Counsel
Eastern Region
(AL, CT, DC, DE, FL, GA, MA, MD, ME, MS, NC, NH, NJ, PA, RI, SC, VA, VT, WV, PR, Bahamas, VI)
Northeast Region
Team Lead: John Christenson
Claims Counsel
States
CT, ME, MA, NH, RI, VT
CT, ME, MA, NH, RI, VT
CT, ME, MA, NH, RI, VT
DE, NJ, PA
DE, NJ, PA
Phone Number
(781) 272-1569
(781) 697-3340
(781) 697-3324
(813) 675-3906
(781) 697-3352
FL, Caribbean Region
Team Lead: Susanne Hawkins
Claims Counsel
States
BS, FL, VI
BS, FL, VI
Phone Number
(561) 515-6350
(813) 466-3839
Southeast Region
Team Lead: Susanne Hawkins
Claims Counsel
States
AL, GA, MS, NC, SC
AL, FL, GA, NC, SC
Phone Number
(561) 515-6350
(813) 371-6694
Mid-Atlantic Region
Team Lead: John Christenson
Claims Counsel
States
DC, MD, VA, WV
DC, MD, VA, WV
Phone Number
(904) 392-8108
(781) 697-3348
Mexico Region
Team Lead: Mark Borst